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For any legitimate order-related concerns, Radhey Jewels encourages customers to visit our RETURNS & EXCHANGES portal to submit a request.
We prioritize every customer and strive to ensure a positive experience with our products and services. Most Radhey Jewels software includes a free trial, allowing users to explore functionality before committing to a purchase. Trials provide limited features to assist customers in making informed decisions and avoiding unsuitable purchases.
Due to this trial system, we offer a 30-day Money Back Guarantee on eligible products. Refunds within this period are granted under specific conditions outlined below. Purchases outside the guarantee window are non-refundable.
You may cancel your Radhey Jewels subscription at any time. Access to services will continue until the end of your current billing cycle. No refunds or pro-rated credits are provided for partial subscription periods.
To cancel, contact our support team via email at refund@rdprint.online or through our website chat. Our representatives will guide you through the cancellation process.
If your subscription is through a third-party platform, you may need to manage cancellations through that service. Ensure auto-renewal is disabled in the respective account and review subscription billing directly via the third-party account.
Refund requests can be submitted via email or website chat. Any refund, discount, or credit is granted solely at Radhey Jewels’ discretion and may vary in amount or method. A past credit does not guarantee future credits.
Refunds or exchanges generally are not issued in the following cases:
1) Failure to review product descriptions prior to purchase. Customers should explore trial versions before buying.
2) Claims of unauthorized payments or credit card misuse. Contact your card issuer for resolution.
3) Delays in receiving registration codes due to email or system issues. Contact support for assistance.
4) Purchasing the wrong product and subsequently buying the correct one elsewhere.
5) Price variations between regions or vendors.
6) Requests for partial bundle refunds. Only full-bundle refunds may be considered in some cases.
7) Change of mind after purchase.
1) Failure to cooperate with technical support for issue resolution.
2) Technical problems arising after software updates beyond the 14-day guarantee period.
Refunds under the Money Back Guarantee are considered in the following scenarios:
1) Accidental purchase of optional services like Extended Download Service (EDS), Registration Backup Service (RBS), or Download Insurance Service. Refund assistance is provided for these items.
2) Purchase of an incorrect program that is swapped for the intended product. The original program cost will be refunded.
3) Duplicate purchases of the same or similar product. One item will be refunded or exchanged.
4) Registration code not received within 24 hours with no response from support. Refunds may be issued if the product is not required.
5) Technical issues forcing a customer to buy an alternative product. Refunds or exchanges may be arranged.
Software with persistent technical faults without resolution within 30 days may be eligible for a refund if the customer opts not to wait for updates.
Upon refund, the related license will be deactivated.
Download version: Uninstall the software. Disc version: Destroy the disc and uninstall the software.
Refunds will be issued to the original payment method (credit card, bank transfer, or PayPal) within 48–72 hours depending on financial institution processing times.
For any questions or concerns about this Refund Policy, please reach out via our website. We aim to review and resolve all inquiries promptly.
Email us at refund@rdprint.online or submit details through our Contact Form. Providing complete information helps us assist you efficiently.
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